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Technology is transforming rapidly and, in the endeavour, to make human life simpler it has completely changed the way the travel industry has evolved. Chatbots, intuitive screens, and robots are now part of the travel world making the experience seamless. Robots are serving at restaurants.
Even Artificial Intelligence has become accessible to the travel industry where machines are a major part of the customer’s decisions, and the way they receive travel services from tour operators, and destination management companies. As technology has touched our lives in a major way it has become easily accessible to various sectors.
Also, people have become more techno-savvy with innovations like self-service kiosks, and AI capable of knowing if you are in the mood to have tea or coffee.
These things wouldn’t have been convincing a few years back but, today they are a reality that the travel industry cannot ignore.
Digital Immersion:
- Augmented reality used on top floors of a building that allows one to view the city’s surrounding landscape in real-time is becoming popular.
- Also, travellers can view saved images like those captured at different times and weather conditions.
- Thus, adding thrill to the traveller’s tour, bridging the gap for them between virtual and real travel.
Sea and sky:
- Humans have always been fascinated by exploring the aerial and aquatic world. Thus, underwater restaurants have been attracting and alluring travellers these days.
- It has been a major way to highlight a restaurant’s uniqueness. Restaurant owners are now opening various branches to make it a more accessible experience for customers.
- Some restaurants in the Maldives promise a 360-degree panoramic view of the ocean. Soon travellers are expected to get technologically advanced diving gear to allow them to sleep with fish.
- Destination Management Companies can inform their customers about these innovations to boost their tour bookings and eventually their business.
Luggage:
- Now luggage has a lock enabled by Bluetooth.
- A GPS chip can track the luggage and motion-sensing technology is used to follow its movement. Also, there is an inbuilt weighing scale to ensure that the weight of your luggage doesn’t exceed the permissible limit.
- While some companies are providing a built-in battery to charge your electronics. All these innovations make things simpler for travellers.
- Tour operators also need to know about these facilities along with having travel management software that makes business processes efficient in order to grow their business.
Augmented Reality:
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Simulated travel experiences have enhanced the travel decision and have given the liberty to travellers to first experience the place before visiting it.
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Virtual Reality has done the trick. You can now decide if you wish to travel to a place or not by wearing a VR headset and exploring the destination by getting a 360-degree view of the place by sitting on your couch.
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You would be surprised to know about a Time Machine.
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There is a virtual time simulator across Europe that covers 2000 years of history. So, experiences are simulated where it's too tough to travel or too expensive.
Flying cars:
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Humans have always been fascinated by flying cars. It was Henry Ford who predicted a combination of aeroplanes and motor cars. But soon sky roads are going to be common.
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Also, self-driven cars are catching the fancy of many people around the world.
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Fully autonomous vehicles are intelligent and AI-backed to take reliable decisions while driving.
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Now flying bikes hovering in the sky have been the most spoken about technological advancement that is soon going to impact the travel world.
- People would now prefer to move around the destination on a hover bike or flying bike to view a place.
Space tourism:
- Humans have always been in awe of space and astronomy. But lately, space tourism is an emerging field where companies have already sold tickets for space tourists and will be able to travel to space for leisure.
- Elon Musk’s SpaceX is striving hard to make rocket technology more cost-effective.
- So, having a birthday party with friends in space is soon going to be a reality. Such an exciting proposition!!
When technology has made every attempt to touch each aspect of tourism, tour operators and travel agents have to be updated. Travellers will soon ask for new experiences.
Tour operators can use Big Data and Artificial Intelligence to know the customers who are most likely to request these experiences. They should use software to know customer preferences and provide customized travel experiences.
ETOS provides software that can enable this process. It has an online travel technology solution that can empower tour operators and assist them to grow their businesses.
Get in touch with our team at http://www.etosglobal.com/request_demos now to know more.
