We collect personal information as well as information based on demographics. The information depends on the services and features used by you. For example - When book a free demo form is filled out, we collect names, email IDs, company details, contact numbers, etc.

Some data is automatically collected when you use our services. We gather data from your computer, phone, or other devices that you use to access the services. We also gather data about your operating system, browser type, IP address, etc via your device.

Sometimes we access your data from a 3rd party for promotional purposes. For example, we expand our data by purchasing segmented information based on demographic or geography from third parties. We also employ third-party services to assist us to detect your location based on your IP address so that we can customize certain services to your needs.

We only collect information provided to us by you or when you create a personal account. Some of it is obtained by recording how you interact with our services, through the use of technologies such as cookies, or by getting feedback reports or usage data from software installed on your computer.

We also gather data from other sources (including other organisations), through our website, 3rd party integration, feedback forms, surveys, demo bookings, events, contests, etc.

Most of the time, we either have your permission or require the information to deliver the service you've asked us to give. If that's not the case, we must explain that we have another legal justification, such as our respectable commercial interests.

You can opt out later or refuse to provide some type of information up front, depending on how you feel about using it. You can also turn off cookies to stop your browser from sending us information, but doing so might make some website features inoperable.

Third-party partners, such as advertising and market research partners, provide us with information about your area of interest and engagement with our services and online advertisements. We obtain information about you and your actions.

We store customer data and transactions on our online server, mostly housed in data centres in India and USA. The data encryption layer is applied to the data encrypted at the database level. We also have an advanced firewall and intrusion detection system coupled with our servers. All our frontend applications come with either 128 or 256-bit encryption.

The information is collected to keep you informed about our product offerings, services, and new content, among other things. Additionally, the data is utilized for promotional, advertising, and marketing purposes. We utilise information to execute transactions with you, verify your identity when you log in and provide customer service.

We use your information to help you with technical problems, tend to your requests for support, and enhancement of our services. For instance - If you are facing a problem, we share your information with our customer service team so that they can help you.

We use information about you and how you use our services to authenticate accounts and activity, keep an eye out for suspicious or fraudulent behaviour, and spot policy violations. Only for the sake of safety and security.

With your consent, we might, for instance, post testimonials or highlight client experiences to advertise the company.

The information is used to send onboarding emailers or payment reminders about our products. For example - If you have made a purchase we will send you an onboarding email, how to use the software email, payment reminders (if any), etc.

There are two types of data that we store - customer data and transactional data. All the data is stored in our database, well protected by a firewall and intrusion detection system.

You have the right to ask for a copy of your information, to object to its use by us (including for marketing reasons), to delete or keep it restricted (depending on the circumstances), or to ask for a structured, electronic version. For many of our services, you can access or edit your personal information online and request a copy for the same. For example, you can change content which contains information about you by using the editing tools connected within the system and update your profile information in your profile settings.

Additionally, you have an option in how we gather and use your data. Depending on the services you use, you may be able to access or modify your data. You can decide if you want to receive marketing materials from our website via email, SMS, postal mail, or phone. If you wish to stop receiving promotional emails or SMS messages, simply follow the instructions mentioned in the message received.

When you feel we do not have the proper authorization to access, store, use, or otherwise handle your information, you may ask us to cease. You can ask us to delete your account, as described in this policy, if, for instance, you think that a service account was created for you without your consent or if you are no longer an active user. If you provided us with your approval to use your information for a specific purpose, you may contact us to revoke that consent. However, doing so will not affect any processing that has already occurred.

We might change and update our privacy policy from time to time. To be up to date with our policies you can visit our website.