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Multiple arrivals and departures, interstate transfers, activity management, and transportation are all important parts of your ground handling responsibilities, and they can be massive at times.

We provide you with an integrated planner to manage your reps, guides, drivers, and fleets and combine them into daily motions in accordance with industry standards.

How to manage guest movements efficiently?

For any DMC and its operations team planning city arrivals, SIC transfers, long-haul journeys, or intercity transfers can be a big challenge.

ETOS provides fully automated processes to manage your daily movements and plan your resources with high accuracy, allowing your operations team to have better visibility of upcoming journeys, vehicles, drivers, airport reps, and guides across all bookings.

How can I use the tool to make a difference?

• Aside from coordinating the arrival schedules of small and large groups, allocating vehicles, etc
  
  
• ETOS allows you to plan ahead of time for your monthly needs, renegotiate with suppliers, monitor driver U-turns, and favourite drivers by guests
  
  
• It generates duty slips, offers advances to drivers/guides, and understands vehicle usage and age.

Why is it beneficial?

• Easily tracks daily guest movements for arrivals, departures, and activities
  
  
• Generate airport rep list daily
  
  
• Manage small or large groups of guests
  
  
• Allocation management of drivers, guides, airport reps, and vehicles
  
  
• Duty slips for drivers and guides
  
  
• Utilisation and reporting of drivers, guides, and vehicles
  
  
• Driver management in payroll.
  
  

How to optimise your resources to manage your day-to-day operations?

• Plan early and make necessary changes at the endpoint
  
  
• Driver leaves management
  
  
• Tracking down vehicles under repair or maintenance
  
  
• Advance management of drivers/guides
  
  
• Dashboard for tracking and alerts
  
  
• MIS reports
  
  
• Owned or supplier fleet database
  
  
• Tracking completed tours and time.

ETOS software has a Transport Management module that helps tour operators and travel agents manage all their transfers and transport functions efficiently.